Delivery and Returns Information | Mr Nutcase



At Mr Nutcase we offer FREE WORLDWIDE SHIPPING  on selected products. We deliver to most countries around the world, but please check our countries list before ordering. Any enquires please get in touch with us

We know you are excited to get your new case so we aim to dispatch all orders within 24 hours and we ship all orders via 1st class royal mail delivery.  Please bare in mind that at busier times this may not always be possible and MacBook orders will take 2-3 days to be processed as they are larger.
Promotional order processing times may take up to 7 days although we aim to process orders as quickly as possible. Estimated shipping times to -

- UK 1-3 Working Day.
- Europe 5 – 7 Working Days.
- Outside Europe 5- 10 Working Days.
Please note that during busy periods of the year, for example Christmas, Royal Mail may take more time to deliver your order. This is totally out of our hands and we apologise in advance for any inconvenience this may cause.
** To guarantee Valentine's Day Delivery, you must place your order by:
For Books, Alcohol, Ceramics and Glass:
- UK: 8th Feburary
For Engraved Gifts, Candles and Embroidered Gifts:
- UK: 9th Feburary
For Phone Cases, MacBook Cases, Tablet Cases, Cushions, Mugs, Towels & All Other Gifts:
- UK: 10th Feburary
- Europe: 3rd Feburary
- All other countries: 1st Feburary
** Due to the postal strike at the moment we cant guarantee cases will reach customers in South Africa.
** Due to an ongoing labour dispute, Canada Post has informed us that it may halt acceptance of new shipments and delivery of mail and parcels beginning on July 2nd. At this time, all shipments to, within, and from Canada that are handled by Canada Post will be affected until the dispute is resolved. This includes shipments into Canada from other national carriers like USPS and Royal Mail

Returns & Exchanges

At Mr Nutcase  we want to make sure you are completely happy with your case. If for any reason you are not please email us on within 30 days of your purchase. On acceptance of this we will send you out a new case (exact same image and same case) but only after you have returned your case to our free postal address.